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PRIVACY POLICY

CYC MOTOR LTD strives to provide the best ebike & emtb experiences through our mid-drive electric bike conversion kits, adhering to the highest standards of industry ethics. We encourage you to read our Privacy Policy for more details.

CYC MOTOR LTD developed the CYC MOTOR LTD apps, including the RISTRETTO 303 FS and CYC Motor (BAC) app, as free services. These services are provided by CYC MOTOR LTD at no cost and are designed for use 'as is.' The RISTRETTO 303 FS and CYC Motor (BAC) apps gather location data to facilitate Bluetooth device searching following the ASI controller’s protocol. Please note that we do not upload or track your location data.

This page aims to inform visitors about our policies concerning the collection, use, and disclosure of Personal Information for those who decide to use our Service.

By choosing to use our Service, you consent to the collection and use of information in accordance with this policy. The Personal Information we gather is employed for providing and enhancing the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at CYC MOTOR LTD, unless otherwise specified in this Privacy Policy.

Information Collection and Use

To enhance your experience while using our Service, we may need you to provide us with certain personally identifiable information, such as your name (optional), phone number, email address, and location (optional). This information, once collected, will be retained and utilized as outlined in this privacy policy. Please be aware that our app uses third-party services that may collect information used to identify you.

Log Data

In the event of an error within the app, we collect data and information on your phone, known as Log Data, via third-party products. This Log Data may include information such as your device's IP address, device name, operating system version, app configuration when using our Service, the time and date of your Service use, and other statistics.

Cookies

Cookies are small data files commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and stored on your device's internal memory.

Our Service does not explicitly use these "cookies." However, the app may use third-party code and libraries that use "cookies" to gather information and improve their services. You can accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you might not be able to use some parts of this Service.

Service Providers

We may hire third-party companies and individuals for the following reasons:

  1. To facilitate our Service;

  2. To provide the Service on our behalf;

  3. To perform Service-related tasks; or

  4. To assist us in analyzing our Service usage.

We want to inform our Service users that these third parties have access to your Personal Information for performing tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information and are committed to protecting it through commercially acceptable means. However, remember that no transmission method over the internet or electronic storage method is 100% secure and reliable, and we cannot guarantee absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of these websites as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Children’s Privacy

Our Services do not cater to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take necessary actions.

Changes to This Privacy Policy

Our Privacy Policy may be updated from time to time. Therefore, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after being posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

DISCLAIMER

 

CYC MOTOR LTD's X-Controller Series' hardware and software are under the GPL V3 open-source license. VESC® is a trademark and copyright of Mr. Benjamin Vedder. For more information, visit https://www.gnu.org/licenses/gpl-3.0.html. CYC MOTOR LTD's source code can be found at https://github.com/CYC-MOTOR. Different firmware can be loaded onto these controllers.

 

WARNING

Any performance issues or damages to the product resulting from loading unauthorized firmware will not be supported or warrantied by CYCMOTOR LTD or any authorized product dealer.

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