Contact Us

GET IN TOUCH

Got any questions about our e bike or eMTB conversion kit options, specifications or assembly? Check out our FAQ section or contact us below.

We're here to help! CYC ships worldwide and will assist you with your ebike or eMTB conversion from the get-go. Whether you need some guidance on picking a frame or choosing a bottom bracket option, we'll be glad to help you every step of the way. 

support@cycmotor.com
For customer support, including

- shipping,

- quotes,

- warranty, and

- sales

technical_support@cycmotor.com
For technical support, including

- build assistance,

- recommendations, 

- troubleshooting, and
- product related queries

jonchan@cycmotor.com
For business inquiries and distribution of CYC products.

HEAD OFFICE

Rm2, 14/F, Wah Yiu Industrial Centre 

30-32 Au Pui Wan Street

Shatin, Hong Kong

Tel: +852 36908938

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R&D CENTRE

Incub-App Centre

Science Park

Hong Kong

OFFICE HOURS

Monday to Friday

9am - 6pm

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Thanks! We'll get back to you as soon as possible. Our general response time is 24-48 hours excluding weekends.